Privacy Statement
Let's Go to Antarctica is committed to protecting the privacy and security of its customers and takes measures to safeguard your personal and financial information.
This Privacy Statement disclosesLet's Go to Antarcticathe privacy measures of Let's Go to Antarctica and our website:http://www.letsgotoantarctica.com. This Privacy Statement only applies to the information collected by this website, unless otherwise stated. It will notify you of the following:
- What information we collect;
- With whom to share;
- How to amend;
- How to secure;
- How will the policy changes be communicated; and
- How to address concerns on personal data abuse.
What information we collect
When we make an adventure travel plan for you, we may require you to provide some of the following information:
- Contact information (e.g. your email address)
- Your name
- Your travel needs and specific requirements
We are the sole owner of the information collected on this website. We can only access information you voluntarily provide us via email or other direct contact methods. We will not sell or rent this information to anyone.
How your information is used
We will use your information to respond to your travel to the polar regions. We will not share your information with any third party outside of our organization unless it is necessary to fulfill your reservation.
Unless you ask us not to do so, we may contact you by email in the future to inform you of special offers, new products or services, or changes to this privacy policy.
Your access and control over your information
You can opt out of any future contact with us at any time. You can contact us at any time through the email address or phone number provided on our website and do the following:
- View the data we have about you (if any).
- Change/correct any data we have about you.
- Request deletion of any data we have about you.
- Express any concerns about our use of your data
Registration
To book a trip or receive our emails, users must first complete a registration form. During registration, users are required to provide their name, contact information, and areas of travel interest. This information is used to contact you about trips on our site in which you have expressed interest.
Booking a trip
We partner with expedition cruise operators. When users book a voyage, we share your name and other contact details with the operator only as necessary to provide the service. These parties shall not use personally identifiable information for purposes other than providing these services.
Security
We take precautions to protect your information. When you submit sensitive information through the website, your information is protected both online and offline. No matter where we collect sensitive information, that information will be encrypted and transmitted to us in a secure manner.
Although we use encryption to protect sensitive information transmitted online, we also protect your offline information. Only employees who need such information to perform specific tasks (such as billing or customer service) can access personally identifiable information. The computers/servers where we store personally identifiable information are kept in a secure environment.
Cookies
We use "Cookies" on this website. A Cookie is a piece of data stored on a website visitor's hard drive to help us improve your access to our website and identify repeat visitors. For example, when we use a cookie to identify you, you would not need to enter your password again, thereby saving time on the website. Cookies may also enable us to track and target the interests of our users to enhance their experience on the website. Usage of Cookies is in no way linked to any personally identifiable information on our website.
If you leave a comment on our website, you can choose to save your name, email address and website in Cookies. These are for your convenience, so that when you leave another comment, you don't have to fill in your details again. These cookies will last for 1 year.
Links
This website contains links to other websites. Please note that we are not responsible for the content or privacy practices of these other websites. We encourage our users to be vigilant when leaving our website and read the privacy statements of any other websites that collect personally identifiable information.
Surveys
Our website requests information through surveys from time to time. Participation in these surveys is completely voluntary, and you can choose whether to participate, and disclose this information. The requested information may include contact information and demographic information (such as nationality and age range). Survey information will be used to monitor or improve the use and satisfaction of this website.
Google Analytics
We use a tool called "Google Analytics" to collect information about the use of this website. Google Analytics collects information such as how often users visit this website, which pages they visit when they do, and which other websites they used before coming to this website. We use the information obtained from Google Analytics only to improve this website. Google Analytics collects only the IP address assigned to you on the day you visit this website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit this website, this Cookie can only be used by Google. Google's ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Use (as amended by the Government Website) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this website by disabling cookies on your browser.
Your California Privacy Rights
Article 1798.83 of the California Civil Code allows our customers who are residents of California to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email toinfo@letsgotoantarctica.com
EU Users
This part of this Privacy Statement only applies to your use of our services covered by this Privacy Statement within the jurisdiction of EU member States. It is a supplement to the inclusion of this Privacy Statement.
The purpose for which we process personal data is as described in this Privacy Statement. Our legal basis for processing personal data includes the following processing: necessary for the performance of any reservation between you and us; necessary to comply with legal requirements; based on our legitimate interests (for example, to manage our relationship with you and improve the website and our services); and based on the consent of our customers (for example, to communicate with you about the voyage), which can be withdrawn at any time (by sending an email toinfo@letsgotoantarctica.com), without affecting the legality of processing based on consent before withdrawal. In some cases, you may need to provide us with personal data for the above processing so that we can provide you with all services and you can use all the functions of our website. If you believe that our processing of your personal data violates applicable laws, you can file a complaint with a supervisory authority.
Copy of Personal Data
You can request a copy of your personal information from us, or you can ask us to correct any inaccuracies in your personal information. You may also have the right to object, delete, or restrict our processing of your information. To exercise any of these rights, please contact us via:info@letsgotoantarctica.com. If you make any of the above requests, we will process them as soon as reasonably possible under the circumstances of the request.
Notification of Changes
Our privacy policy may be updated intermittently. You should check this page occasionally to make sure you are satisfied with any changes. This policy takes effect from December 17, 2021.
If you believe that we have not complied with this Privacy Statement, you should immediately contact us by phone via +852 60995439 or by email: info@letsgotoantarctica.com